Your First Visit

Hours and after hours

Walk-ins are welcome Monday–Friday, 9:00 AM – 5:00 PM at 776 Mountain Blvd, Suite 201, Watchung.

Current customers: evenings and weekends are available when you need them. Emergencies come first.

Support-plan customers: after-hours and weekend help is billed at the same regular rates — no after-hours surcharge. See Support Plans.

New customers: book an after-hours appointment, or we will take care of you the next business day.

Parking and getting upstairs

There is rear parking and side parking toward the front of the building. The rear lot is often easier, and it is the more handicapped-accessible approach.

Use the front or rear entrance. The elevator to the second floor is in the middle of the main first-floor hallway, between those two doors. The stairs are next to the elevator. Restrooms are on the first floor and the second floor.

We are Suite 201, between Tramz (200) and Edwards Estate Law (202), next to Higgins Funeral Home. If you need help finding parking or the entrance, call (908) 903-9000 before you leave.

What to bring

• The computer, phone, or drive, plus its power supply and cables
• Photo ID for recovery or account work
• Any passwords, recovery codes, or notes on what happened
• A short list of the files or programs that matter most

How we work

You receive a written estimate before any paid work begins. Hourly rates are $150 for technicians and $180 for engineers. Simple shop work is often a flat rate. If we make a mistake, we correct the labor at no charge.

We accept credit and debit cards, cash, checks, and invoices for businesses.

We do not publish customer names or ask for public testimonials. Your visit stays confidential.