Support Plans

A support plan is ongoing help sized to your computers — not a long contract and not a surprise after-hours bill.

Who this is for

Homes and small businesses that want us already familiar with their setup when something breaks, including evenings, weekends, and holidays. New customers can still get emergency help. A plan is how that help becomes routine, at regular rates with no surcharge.

What a plan is for

  • After-hours, weekend, and holiday help at the same regular rates, with no after-hours surcharge
  • Faster access because we already know your systems
  • Optional monitoring and scheduled maintenance so small problems are caught early
  • The same free written estimates, no-charge correction when we make a mistake, and money-back labor guarantee as everyone else

There are no long-term lock-in contracts. You may stop by discontinuing payment. We prefer ordinary tools so you are never trapped with us.

What it costs

Hourly rates remain $150 for technicians and $180 for engineers. Plan scope is written down before you start, so you know what is included. Call or email and we will size it to the machines you actually have.

Visit, call, or email

776 Mountain Blvd, Suite 201, Watchung, NJ 07069
2nd floor, Tramz building — rear parking is often the easiest
Walk-in: Monday - Friday 9 am - 5 pm except holidays
Appointments & Emergencies anytime